Terms & Conditions

Digital Artwork Revisions, Deposits & Charges

  1. Edits & Revisions

    • The client is entitled to up to 3 free minor edits (e.g.fonts, spelling,colors).

    • Any additional edits beyond the 3 free revisions will incur a charge of RM50 per edit.

    • Major changes (e.g., complete redesigns or concept alterations) may require renegotiation of pricing.

  2. Deposit Policy

    • non-refundable deposit (typically 30-50% of the total fee) is required before work begins.

    • Once the deposit is paid and the project has started, the deposit will not be refunded for any reason, including cancellation.

  3. Final Approval & Payment

    • The client must approve the final artwork before delivery.

    • The remaining balance must be paid in full before the final artwork is released (digital files sent or physical artwork shipped).

  4. Copyright & Usage Rights

    • The artist retains copyright ownership unless a separate copyright transfer agreement is signed.

    • The client is granted usage rights for personal/business purposes (specify if commercial use is allowed).

  5. Delivery & Delays

    • Delivery timelines depend on the project’s complexity and will be agreed upon beforehand.

    • Rush fees may apply for expedited work.

  6. Refund Policy

    • Deposits are non-refundable once work begins.

    • If the project is canceled mid-process, the client is responsible for payment of work completed up to that point.


Terms & Conditions

Artwork & Video Editing

1. Artwork Revisions & Charges

  • Clients are entitled to up to 3 free revisions (minor edits) on their artwork.

  • Any additional revisions beyond the 3rd edit will incur a fee of RM50 per edit.

  • Major changes (e.g., concept redesign, color scheme overhaul) may require renegotiation of pricing.

2. Deposit Policy

  • non-refundable deposit (percentage or fixed amount) is required before work begins.

  • Once the project has commenced, the deposit will not be refunded under any circumstances, including project cancellation by the client.

3. Video Editing Policy

  • The video editing theme, style, and structure will be finalized and agreed upon with the client before work begins.

  • No major changes (e.g., theme, music, sequence) will be allowed after approval, except for:

    • Spelling corrections.

    • Minor text adjustments.

  • Additional changes outside the agreed scope may incur extra charges.

4. Approval & Final Delivery

  • Clients must provide timely feedback during the revision process. Delays may affect project timelines.

  • Final files will be delivered upon full payment clearance.

5. Copyright & Usage

  • The artwork/video remains the intellectual property of Artomaii Ventures until full payment is received.

  • Clients are granted usage rights for personal/business purposes but may not resell or modify the work without permission.